
BITĖ – one provider
for all your needs
- ✔ Fast 5G internet for your home
- ✔ Expert team committed to your needs
- ✔ 24/7 customer support at your service
Looking for something else? Reach out and we will help you
Looking for great phone plans, fast 5G home internet, or great entertainment and streaming subscriptions? We’ve got the perfect offer for you!
- Affordable phone plans
- Home internet with 99% coverage
- Go3|Bitė streaming platform – your gateway to entertainment
Frequently asked questions
To become a BITĖ customer, please visit the nearest BITĖ store or contact us at +370 699 23 230. Our team will be pleased to assist you in selecting a plan that meets your needs.
For business customers, we invite you to reach out to us at +370 689 00000.
If you are currently a customer of another operator, you can utilize our number portability service to maintain your existing phone number while transitioning to BITĖ. This process can be completed by visiting a physical BITĖ store. We kindly ask that you bring your passport or personal identification card. Foreign nationals must also present a valid Lithuanian residence permit.
To become a customer of BITĖ, you will need the following:
1. Your personal identification document (passport)
2. A valid permanent or temporary Lithuanian residence permit (which must remain valid for at least six months)
3. Your address of residence in Lithuania or abroad
Please note that BITĖ's equipment rental service is not available to non-Lithuanian citizens. However, foreign nationals holding a permanent residence permit in Lithuania may have the option to sign an equipment leasing contract based on their income from the past four months. To proceed, you will need to provide a document that remains valid for the duration of the lease and four months of income statements from the Bank of Lithuania. If you are self-employed in Lithuania, it is also necessary to provide your individual activity number.
Foreign nationals wishing to acquire more than three services from BITĖ are required to pay an additional deposit of €30 per service. This deposit will be refunded upon service cancellation. Importantly, if you already have a service contract with BITĖ and have paid six or more bills, no deposit is required. Additionally, for non-Lithuanian citizens, a €30 spending control will be activated for each service, which will alert you when your bill reaches this amount and automatically limit additional services.
Online payment options:
1. Via the self-service website https://mano.bite.lt
2. Through online banking services
3. Using the Perlas Go application or the websites perlasgo.lt, vienaaskaita.lt, sollo.lt, e.ignitis.lt
In-person payment locations:
1. At Maxima stores
2. At Perlas terminals
3. Within banks such as SEB, Swedbank, Luminor, Citadele, URBO, and Šiaulių bankas
4. At Lithuanian credit unions
5. At Lithuanian Post offices
For additional information regarding bill payments, please visit https://www.bite.lt/pagalba/saskaitos
Payments can be made through foreign banks. You will need to specify one of the following beneficiary accounts:
- SEB Bankas AB, Gedimino av. 60, Vilnius, Lithuania. Account No. LT207044060001130855, Swift Code: CBVI LT 2X.
- Swedbank AB, Savanorių av. 19, Vilnius, Lithuania. Account No. LT507300010000627037, Swift Code: HABA LT 22.
Please ensure to include the standard payer information, such as the name and payer code, when making a payment.
To find out the amount you owe, you may:
- Log in to the self-service website https://mano.bite.lt
- Call 1500 and press 3
Please note that information will be provided in Lithuanian.
If you receive a call from Lithuania while abroad, it will not incur any charges in EU/EEA countries under our new BITĖ plans. Similarly, incoming calls received from abroad while in Lithuania remain free of charge. However, if you receive a call from abroad while outside of the EU/EEA, you will be charged for incoming calls.
Roaming activation
The service is automatically activated for all customers and does not require additional activation. However, if the service has been cancelled, it must be reactivated.
You can verify the activation status at https://mano.bite.lt.
International call rates
For detailed information regarding rates for calls made abroad and rates for international calls, please refer to the respective sections on our website.
Troubleshooting services abroad
If you experience difficulties with calls, texts, or internet services while abroad, please be aware that coverage may be limited in certain areas. We recommend manually connecting to an alternative mobile service provider if needed. Our recommended mobile service providers can be located in the “Non-EU/EEA countries” section of the “Connecting abroad” page.
Permanent residence or permanent ties: Mobile services included in the payment plan may be utilized while traveling in EU/EEA countries, in accordance with the terms and rates specified in the plan. This is applicable to individuals who are residents or business users in Lithuania, or who maintain regular, long-term ties to the country involving frequent stays within its borders.
To prevent misuse or irregular application of services unrelated to normal travel, we may request documentation verifying your residency, commercial activity, or regular ties to Lithuania. Failure to provide satisfactory evidence may result in charges for mobile services during travel in EU/EEA countries being billed at wholesale rates for regulated roaming services applicable to private or business customers.
Data limit: The data limit does not apply to the private “Lengviau” and “5G Lengviau” plans, which provide a fixed data allowance for browsing within the EU. For other plans, where the monthly fee includes unlimited data or where the rate per GB is lower than the maximum wholesale rate for data in the EU/EEA for private or business customers, a limit will apply. This limit is calculated by dividing the monthly fee by the maximum wholesale rate per GB (€1.88 for private customers and €1.55 (VAT (21%) excluded) for business customers), and then multiplying the result by two.
Roaming usage volume and stay duration in EU/EEA countries: If, over a period of 4 months, we observe, based on the traffic data processed, that you:
- use more minutes, SMS/MMS, or data in EU/EEA countries than in Lithuania, and at the same time
- spend more time in EU/EEA countries than in Lithuania,
further use of services in EU/EEA countries from the date of notice will be charged at the then current wholesale regulated roaming rates for private customers, provided that the situation does not change within the 14-day notice period.
Days when the customer is connected to a mobile network in Lithuania, regardless of the duration of the connection, are considered as time spent in Lithuania. Days when the device is not connected to any network (e.g., when powered off) will not be counted towards the duration of stay in Lithuania or other EU/EEA countries. Services utilized or presence in non-EU/EEA countries will be treated as equivalent to services utilized or presence in Lithuania.
Roaming services may also incur charges at the current wholesale rates for regulated roaming services for private customers from the date of notice if the situation remains unaltered during the 14-day notice period, particularly in cases where an individual maintains multiple service subscriptions and SIM cards for roaming.
Organized reselling: In case we identify that SIM cards are being resold systematically to individuals who do not reside in Lithuania or possess permanent ties to the country, we reserve the right to take immediate action. This may include restricting service usage or billing for services utilized in EU/EEA countries at the current wholesale rates for regulated roaming services applicable to private customers.
Mobile phone plans, 5G home internet and internet TV Go3
Stay in touch, stay in the loop and stay online with BITĖ – your communication services provider in Lithuania.
We offer a wide range cell phone plans for private customers, arguably the fastest internet for home – BITĖ 5G and flexible packages for Go3 – a convenient service of internet television without cable. The best part? All of these world-class services have different, flexible plan options.
So with BITĖ, you can digitize your SMART home, always stay connected, even while working or travelling and enjoy a wide array of video entertainment today!
Communication services – flexible phone plans with data
BITĖ is one of Lithuania‘s leading cell phone service providers with excellent 5G coverage, spanning the vast majority of Lithuanian territory. Our phone plans with data are available for private customers.
Mobile phone plans/contracts
Flexible 5G Communication and Call plans offer a package deal. With BITĖ, each customer gets unlimited calls and messages in Lithuania and the EU as standard. Depending on their needs, clients can pick the best phone plans from our offerings, either with a fixed amount of mobile data (20, 50 or 200 GB) or unlimited GB.
If you’re thinking about ‘What phone plan is the best for me?’ or ‘What phone plan should I get?’ – let our team of pros help you out. BITĖ’s staff will listen to your needs and wants to determine which deals on cell phone plans best match your budget, desires and intended use. Once you make your choice, it’s as easy as ABC. Our team will handle the rest, and you can enjoy a fast connection, phone calls, along with SMS messaging in Lithuania and the EU.
BITĖ - cell phone service provider (advantages for our customers)
Here are the biggest advantages of choosing BITĖ for your communications services:
- Fast 5G network – our 5G network is accessible in most of Lithuania’s territory, while the 4G network offers over 99 % nationwide coverage. So, even with our inexpensive phone plans, you’re always available!
- Unlimited calls & messages in Lithuania as well as the EU – choose a plan with limitless connectivity benefits and get in touch with anyone in Lithuania or other European Union countries. How many affordable phone plans can offer that?
- Additional services – get ‘Screen protection’, ‘Internet protection+’ or other services to improve your experience. More convenience for everyone!
- Mobile ID – add a safe and innovative way to confirm your identity via the phone. It’s the best way to connect to e-banking and other digital systems!
How do phone plans work?
You just have to choose from the list of mobile phone plans from our offers, and we will send you a SIM card or activate an eSIM (depending on your device). This will allow you to become a BITĖ customer with rapid internet connectivity as well as phone service available 24/7.
What phone plan is the best?
The answer depends on your needs. We have something for everyone. Our 5G plans offer different data packages. For example, the 5G plan with 20 GB may be best for someone with limited browsing needs. In contrast, the Unlimited 5G mobile phone plans are optimized for a user whose professional and(or) personal life revolves around staying online.
There are also cheap 4G cell phone plans for potential customers with minimal needs on a budget.
ISP provider – 5G internet for home
Enjoy swift, stable and future-proof 5G internet for home from BITĖ. Our vast network coverage allows both private customers to stay online 24/7, whenever, wherever. Get in touch and see how BITĖ’s home internet setup can improve your work, entertainment, gaming or other online experiences today!
How to get internet for home?
The best ways to do it are either via our website, visiting one of many BITĖ store near you, or calling +370 699 23 230. Our pros will help you pick a plan and get fast home internet right away. The entire process will take a few minutes!
How to find my current internet provider?
Check out your utility bills. This is the best way to get to know your internet provider.
How does home internet work?
BITĖ delivers the hardware necessary to set up your personal 5G internet for home. The internet is ready for use once the router is on and the setup process has been completed. Just connect your devices to the available WiFi, and the internet connection for home use is at your full disposal.
Is 5G good for home internet?
If you want a solid, stable, rapid internet connection without any wires – then yes, 5G might even be the right internet choice for a 21st-century home.
Is 5G home internet good for gaming?
With speeds that exceed 500 Mb/s, the bandwidth of BITĖ 5G is plentiful even for multiplayer, real-time gaming sessions or hosting private game parties. Overall, our speedier 5G plans are the kinds of ISP services all gamers can benefit from!
What internet speed do I need for working from home?
The answer depends on what kind of work you do. For general tasks, even <100 Mb/s speeds are suitable. However, for multimedia, editing or programming experts, as well as demanding specialists working remotely, we recommend our <500 Mb/s or even unlimited speed 5G plans.
Internet TV for home
Enjoy a wide variety of TV channels, streaming programs, new Lithuanian and Hollywood movies, documentaries or other exclusive TV & video content thanks to Go3 – a new-gen internet TV service. Flexible package deals can be better than what most regular TV service providers offer.
How to get TV programs without cable?
BITĖ recommends choosing a Go3 internet TV package. This is the answer to the question ‘How to get TV programs without cable or antenna?’. Just install an app on your SMART TV or get a separate Go3 box to enjoy uninterrupted HD fun. Watch both local and international television as well as dedicated sports, movies, news and other channels.
What is Go3?
What is Go3? In short, Go3 is the next-gen of television. Just install an app on your SMART TV or go to their website to watch your favourite programs at home or on the go. No wires, no fuss, just uninterrupted fun available at your fingertips all day, every day.
What is internet television?
This TV format is all-new, offering the possibility to watch dozens of programs and movies in high-definition over the internet. Go3 is one of the leading TV providers in Lithuania, offering an experience unlike anything else.
Does internet TV need internet?
Yes, your internet TV is accessed via the internet. Luckily, BITĖ offers bundles comprised of phone call plans, affordable internet for home and work, along with new-gen, Go3 TV service. Reach out and find the best deals today!